How to prepare your trade-in device

Book a parcel locker

Book a locker at a SmartPost parcel terminal in a convenient location. The recipient and sender details are pre-filled, all you need to do is enter the parcel number.

The parcel label must be registered on the page - https://my.smartposti.ee/return_parcel?lang=et_EE

In the first box, you must enter the numbers from the bottom barcode on the parcel label, Example - (00) 664300421956970 84 0 , for this code to work, you must remove the brackets and all spaces. The code should finally look like this - 00664300421956970840 . Once you have entered this code there, you can choose the appropriate size of the parcel locker and the location where you will enter the parcel. Once this is done, you can print out the MySmartpost parcel label and stick it on the package. The parcel label also has the necessary door code that you can use to place the parcel in the parcel machine.

Before you send in your device

Prepare your device for trade in and protect your personal information.

Back up and erase your device

• Back up your iPhone >
• Erase your iPhone >
• Unpair and erase your Apple Watch to create a backup >
• For an Android device, back up your data, then erase the device to return it to factory settings.

Suspend cellular service

• If your iPhone or Android device uses a physical SIM card, remove it.
• If your iPhone or Android device uses eSIM, contact your wireless provider to suspend service.
• If you’re trading in a cellular Apple Watch, remove the active cellular plan
.

Before you send in your iPad

Prepare your iPad for trade in and protect your personal information.

Back up and erase your iPad

• Back up your iPad >
• Remove your iPad from your Apple Account device list >
• Erase your iPad >

Suspend cellular service

• If your iPad uses a physical SIM card,
• If your iPad uses eSIM you may have transferred your eSIM using eSIM Quick Transfer during the setup of your new iPad. If not, contact your wireless provider to transfer the eSIM to the new device or suspend service if needed.

Before you ship your MacBook

Back up your MacBook and erase all content and settings to prepare your device for trade in and to protect your personal information.